Warranty Claim Form

Our warranties protect the original customer from defect in material or workmanship. Damages from normal wear and tear, alterations, misuse, neglect, accident, service by non-authorized service centers, or acts of God are not covered under these warranties.

For more information on our warranties, please click here

Please note, you do not need to register your item to qualify for warranty replacement but proof of purchase is required.

Please fill out the form below to begin the warranty claim process.

If you are having issues filling out this form please contact us at customer.service@pure-gear.com with all the information requested below.

General Information

  • No PO Boxes. We are unable to ship to these type of addresses.

Product Information

  • (File must be 5 MB or less. Acceptable formats are: jpg, bmp, png, pdf, docx, doc)

    (File must be 5 MB or less. Acceptable formats are: jpg, bmp, png).

  • File must be 5 MB or less. Acceptable formats are: jpg, bmp, png)

  • ALERT: 2DAY AIR Request must be submitted by 10am PST, Mon-Fri. OVERNIGHT Request must be submitted by 10am PST, Mon-Thru. You will be contacted by a customer service representative to obtain more information. 2DAY AIR and OVERNIGHT options are ONLY AVAILABLE IN UNITED STATES.

* Required Fields

*Problem? Contact Us Here.